article thumbnail

How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. As they consider new ideas to raise patient satisfaction, healthcare leaders must have an understanding of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring system that evaluates these efforts.

article thumbnail

What You Need To Know About Value-Based Payment Models

Relias

For example, less than 20% of Medicare spending is currently value-based. But momentum will continue, since the Centers for Medicare and Medicaid Services (CMS) announced in 2021 that it plans to transition fully to value-based reimbursement by 2030. Healthcare organizations in the U.S. Why the change to value-based care?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Care Coordination: The Key to Improving Patient Outcomes

Relias

According to the Agency for Healthcare Research and Quality (AHRQ), care coordination is “the deliberate organization of patient care activities between two or more participants (including the patient) involved in a patient’s care to facilitate the appropriate delivery of health care services.”

article thumbnail

Understanding the PEPPER Can Reduce Home Health and Skilled Nursing Audit Risks

Relias

But there is a particular educational tool that tends to fall under the radar of many healthcare organizations. Every year, the Centers for Medicare and Medicaid Services (CMS) releases the Program for Evaluating Payment Patterns Electronic Report (PEPPER). Medicare has identified 10 target areas as risky for proper payments.

article thumbnail

Grow Your Own Home Health Aides To Capture New Business

Relias

Demand for home healthcare continues to rise, and at the same time home health aide staffing remains an ongoing challenge for agency administrators. Benefits of Healthcare at Home. Before COVID-19, the healthcare industry was already experiencing a shift in how our aging population wanted to receive care.

article thumbnail

Home Health Referrals: Grow Your Network

Relias

For Medicare claims, you already track care quality and report it to the Centers for Medicare and Medicaid Services (CMS). Those quality ratings appear on Medicare’s Care Compare website and inform prospective clients how well you’re achieving positive outcomes. Improve Your Quality Ratings. Market Your Successes.

article thumbnail

Future-Proof Your Workforce: Post-Acute Care Reskilling and Upskilling

Relias

The speed of change in healthcare requires post-acute care organizations to take a different approach to job preparedness. By arming your care teams with the latest clinical and technical skills and world-class soft skills, you will better prepare them to adapt as needed to meet patients’ future healthcare needs. Innovation.