Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. As they consider new ideas to raise patient satisfaction, healthcare leaders must have an understanding of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring system that evaluates these efforts.

Healthcare 52

Healthcare Medicare Hospitals Communication 52

Relias

FEBRUARY 26, 2024

It involves communicating and collaborating with patients, their families, and their health care teams to ensure that the patient’s needs and preferences are met and that the best possible outcomes are achieved. Improved patient satisfaction : Improve patient satisfaction by enhancing patient engagement, empowerment, and education.

Telehealth 52

Telehealth Healthcare Communication Hospitals 52

Relias

DECEMBER 21, 2021

For Medicare claims, you already track care quality and report it to the Centers for Medicare and Medicaid Services (CMS). Those quality ratings appear on Medicare’s Care Compare website and inform prospective clients how well you’re achieving positive outcomes. Improve Your Quality Ratings. Market Your Successes.

Medicare 52

Medicare Hospitals Medicaid Healthcare 52

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. In 2019, $1.9

Healthcare 52

Healthcare Medicare Hospitals Clinic 52

Relias

AUGUST 9, 2023

‘Tis the season for evaluating training programs and checking everything twice to make sure you’re on the Center for Medicare and Medicaid Services’ and The Joint Commission’s nice lists. Fostering employee engagement can increase retention and help keep your organization in compliance.

Engagement 52

Engagement Healthcare Communication Medicare 52

Social Work Blog

DECEMBER 19, 2022

A concern of advocates, including NASW, is that individuals and families will lose coverage because of lack of communication with recipients to verify income. These communication barriers may lead to loss of health care coverage for families that continue to meet eligibility requirements.

Medicaid 98

Medicaid Social Worker Advocacy Communication 98