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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. As they consider new ideas to raise patient satisfaction, healthcare leaders must have an understanding of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring system that evaluates these efforts.

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Care Coordination: The Key to Improving Patient Outcomes

Relias

It involves communicating and collaborating with patients, their families, and their health care teams to ensure that the patient’s needs and preferences are met and that the best possible outcomes are achieved. Help patients navigate the complex healthcare system and access the services and resources they need.

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Home Health Referrals: Grow Your Network

Relias

For Medicare claims, you already track care quality and report it to the Centers for Medicare and Medicaid Services (CMS). Those quality ratings appear on Medicare’s Care Compare website and inform prospective clients how well you’re achieving positive outcomes. Improve Your Quality Ratings. Market Your Successes.

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Why Care Coordination Is Important for Home Health and Hospice Agencies

Relias

Improved care quality and patient safety, reduced readmissions and ER visits, and lower healthcare costs are just some of the positive outcomes of effective care coordination. Under the first performance year of VBP in 2023, home health agencies will be scored in part on the patient’s perception of their communication and team discussion.”

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Home Health Agencies Face Growing Competition as Value-Based Purchasing Expands Nationally

Relias

With the successes reaped during the pilot of the Home Health Value-Based Purchasing (HHVBP) program, the Centers for Medicare and Medicaid Services (CMS) aims to accelerate the results nationwide. Communication. Meanwhile, patient outcomes improved in HHVBP states when compared to non-HHVBP states. million decrease. Ambulation.

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Importance of Image and Respect for Home Health Recruitment and Retention

Relias

An unintended, but positive offshoot of the pandemic is that the crisis highlighted home health’s “very quick and successful adjustments” and “versatility” to serve COVID-19 patients and millions of others served under Medicare, Medicaid, Veterans Administration, and other services. Increased Compensation.

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Optimizing Revenue Cycle Management and Clinical Documentation Integrity To Avoid Coding Disasters

Relias

Coding and clinical documentation have never been more important in healthcare. “We But it can reduce the facility costs and improve patient outcomes as more organizations look to connect patients to community resources to solve some of those issues,” said Bowman. Coding is high value — and in high demand. Downcoding by Payers.

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