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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. As they consider new ideas to raise patient satisfaction, healthcare leaders must have an understanding of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring system that evaluates these efforts.

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Care Coordination: The Key to Improving Patient Outcomes

Relias

It involves communicating and collaborating with patients, their families, and their health care teams to ensure that the patient’s needs and preferences are met and that the best possible outcomes are achieved. Help patients navigate the complex healthcare system and access the services and resources they need.

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Social Workers: The Backbone of Reimagined 988 Emergency Crisis Services

Social Work Blog

W hen the National 988 Suicide Prevention Crisis Hotline goes into effect July 16, 2022, it will probably be the most significant public policy initiative impacting behavioral healthcare since the Medicaid expansion. Developing best practices emergency crisis communication models for Regional Crisis Call Hubs.

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Innovations in Behavioral Healthcare: A Digital Path to Resilience

Relias

innovations in behavioral healthcare?as Innovations in Behavioral Healthcare and the Path to Digital Transformation. A Case Study of Digital Transformation in Behavioral Healthcare. Paving the Way to Innovations in Behavioral Healthcare. Innovations in Behavioral Healthcare and the Path to Digital Transformation.

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Reducing Maternal Mortality: Will the ‘Birthing-Friendly’ Hospital Designation Help?

Relias

­The Centers for Medicare and Medicaid Services (CMS) issued a final rule in August 2022 to improve maternal health outcomes and advance health equity — two of the Biden-Harris Administration’s key priorities. But it’s also important to adopt a holistic view of the maternal healthcare experience. Sadly, U.S.

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When Risks Collide: Maternal Mortality and Mental Health

Relias

These grim statistics are not news for healthcare organizations. The obstetrics community has focused on addressing high-risk areas such as maternal sepsis, postpartum hemorrhage, hypertensive disorders of pregnancy, fetal heart monitoring, non-medically indicated Cesarean births, and shoulder dystocia emergencies.