Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. As they consider new ideas to raise patient satisfaction, healthcare leaders must have an understanding of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring system that evaluates these efforts.

Healthcare 52

Healthcare Medicare Hospitals Communication 52

Relias

FEBRUARY 26, 2024

It involves communicating and collaborating with patients, their families, and their health care teams to ensure that the patient’s needs and preferences are met and that the best possible outcomes are achieved. Improved patient satisfaction : Improve patient satisfaction by enhancing patient engagement, empowerment, and education.

Telehealth 52

Telehealth Healthcare Communication Hospitals 52

Relias

JUNE 28, 2023

According to the Substance Abuse and Mental Health Services Administration (SAMHSA), integrated care is defined as “the systematic coordination of general and behavioral healthcare.” To provide the best services possible, healthcare organizations of all kinds must understand how to implement integrated care management.

Healthcare 52

Healthcare Mental Health Psychiatric Substance Abuse 52

Relias

DECEMBER 21, 2021

For Medicare claims, you already track care quality and report it to the Centers for Medicare and Medicaid Services (CMS). Staff training will ensure your staff is observant, can identify risks, and will promptly communicate problems to the patient’s physician. Clearly, it is important to monitor your track record on these risks.

Medicare 52

Medicare Hospitals Medicaid Healthcare 52

Social Work Blog

DECEMBER 19, 2022

When the COVID-19 PHE ends, which is expected in 2023, state agencies will begin the “unwinding” of continuous Medicaid and Children’s Health Insurance Program (CHIP) by going through the redetermination process for all enrollees. Unwinding refers to the return to normal operations for Medicaid and CHIP agencies after the COVID-19 PHE ends.

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Medicaid Social Worker Advocacy Communication 98

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. In 2019, $1.9

Healthcare 52

Healthcare Medicare Hospitals Clinic 52

Relias

AUGUST 9, 2023

‘Tis the season for evaluating training programs and checking everything twice to make sure you’re on the Center for Medicare and Medicaid Services’ and The Joint Commission’s nice lists. Fostering employee engagement can increase retention and help keep your organization in compliance.

Engagement 52

Engagement Healthcare Communication Medicare 52