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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Healthcare organizations receive scores from the HCAHPS survey , which according to the Centers for Medicare and Medicaid Services, is “the first national, standardized, publicly reported survey of patients’ perspectives of hospital care.” Researchers have studied the connection between patient experience and clinical outcomes.

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Reducing Maternal Mortality: Will the ‘Birthing-Friendly’ Hospital Designation Help?

Relias

­The Centers for Medicare and Medicaid Services (CMS) issued a final rule in August 2022 to improve maternal health outcomes and advance health equity — two of the Biden-Harris Administration’s key priorities. It is important to focus on clinical protocols and reduction in practice variation. Sadly, U.S. rates are continuing to rise.

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When Risks Collide: Maternal Mortality and Mental Health

Relias

The obstetrics community has focused on addressing high-risk areas such as maternal sepsis, postpartum hemorrhage, hypertensive disorders of pregnancy, fetal heart monitoring, non-medically indicated Cesarean births, and shoulder dystocia emergencies. Healthcare organizations must improve communication and coordination at the system level.