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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. As they consider new ideas to raise patient satisfaction, healthcare leaders must have an understanding of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring system that evaluates these efforts.

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Optimizing Revenue Cycle Management and Clinical Documentation Integrity To Avoid Coding Disasters

Relias

Coding and clinical documentation have never been more important in healthcare. “We You’ll need ongoing training for your staff to improve your clinical documentation and avoid the following coding disasters. Insufficient Clinical Documentation or Underreported codes. Coding is high value — and in high demand.

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Why Care Coordination Is Important for Home Health and Hospice Agencies

Relias

Improved care quality and patient safety, reduced readmissions and ER visits, and lower healthcare costs are just some of the positive outcomes of effective care coordination. Under the first performance year of VBP in 2023, home health agencies will be scored in part on the patient’s perception of their communication and team discussion.”

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Importance of Image and Respect for Home Health Recruitment and Retention

Relias

An unintended, but positive offshoot of the pandemic is that the crisis highlighted home health’s “very quick and successful adjustments” and “versatility” to serve COVID-19 patients and millions of others served under Medicare, Medicaid, Veterans Administration, and other services. Clinical assessments. Increased Compensation.

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10 Claim Denial Reasons Healthcare Organizations Should Monitor

Relias

What’s the good news for healthcare revenue cycle managers? Processing claims is one of the top contributors to wasted healthcare dollars in the U.S., We communicate the change to the pharmacy team. Some Medicare Advantage plans are denying authorization for hospitalization. Payers are denying claims for “site of service.”

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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. In 2019, $1.9

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12 Days of Compliance Countdown

Relias

Tis the season for evaluating training programs and checking everything twice to make sure you’re on the Center for Medicare and Medicaid Services’ and The Joint Commission’s nice lists. The best-made plans are laid to waste if there’s no effective communication from the top down within an accessible channel.