Remove Clinic Remove Communication Remove Interviewing Remove Patient Safety
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Memorial Hermann Health System’s Innovative Approach To Reimagining a Culture of Excellence

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Jody Collins , MSN, RN, NPD BC, System Director, Clinical Education at Memorial Hermann, shared that “optimizing agility to reimagine a culture of nursing excellence and high reliability” became the crux of the organization’s strategic approach when faced with workforce challenges. Adapting communications to meet urgent needs.

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How Diversity, Equity, and Inclusion Can Influence Healthcare

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By ensuring that you have an equitable environment, you are creating an organizational culture that will attract and retain experienced staff and support your patients. Communication skills, such as teach-back, plain language, verbal and written instruction methods, interviewing, non-verbal communication, and knowledge confirmation.