Case Management Confidentiality Counseling Empathy 
Social Work Haven
SEPTEMBER 14, 2023
Counsellor : They provide counselling and emotional support to individuals and families facing a wide range of challenges, including mental health issues, addiction, and crisis situations. Case Manager : Social workers coordinate services and resources for their clients, ensuring they receive comprehensive care and support.
Social Work Haven
SEPTEMBER 7, 2023
Moreover, clients without internet access or a computer may struggle to effectively communicate with their case manager or other social workers, potentially leading to misunderstandings or missed opportunities for support. Essential social work skills include empathy, authenticity, resilience and respect.
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