Case Management Communication Confidentiality Empathy 
Social Work Haven
SEPTEMBER 14, 2023
Case Manager : Social workers coordinate services and resources for their clients, ensuring they receive comprehensive care and support. Mediator : They facilitate communication and resolve conflicts between individuals or within families to promote healthy relationships. Empathy and Active Listening 7. Building Trust 9.
Social Work Haven
SEPTEMBER 7, 2023
Moreover, clients without internet access or a computer may struggle to effectively communicate with their case manager or other social workers, potentially leading to misunderstandings or missed opportunities for support. In addition, be sure to communicate any privacy concerns or boundaries you may have prior to the visit.
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